Privacy

Our Commitment to Your Privacy

At store.luminaire.com, we value our customers and are committed to protecting your privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our unique offering of products and design services. Luminaire promises never to sell, rent, barter, share or in any other way use personal information collected during your use of our website without prior permission. From time to time we may share general statistical, non-personally identifiable information about our website and our customers. Your trust and confidence are our highest priority.

Information We Collect

When you place an order, we need to know your name, e-mail address, billing address and credit card number, with expiration date and security code. This allows us to process and fulfill your order quickly and confidently provide better customer support. We also maintain a record of your purchases online and in our stores. We may acquire third party customer names and mailing addresses for select postal mailings. From time to time we may contract with a third party to assist us in maintaining and managing our customer database, to expedite notifications of special events and promotions and to communicate with our customers. We do not authorize any third parties to make any other use of your information.

Security

To protect your privacy and security, prevent unauthorized access, maintain data accuracy and ensure correct use of information, we employ reasonable and current Internet security methods and technologies. We use Secure Sockets Layer ("SSL"), the current industry-standard encryption protocol, for all financial transactions through this Web Site, and to protect your personal information online.

Cookies and IP Addresses

Like many Web Sites, we use your IP address to help diagnose problems with our server, and to administer our Web Site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We use cookies to ascertain which web pages are visited and how often, to keep track of your shopping cart and for other purposes like personalizing the site. Cookies are a small piece of information stored by your internet browser to your computers’ hard drive. Your browser is usually set up to initially accept cookies. If you set your browser to reject cookies, the site will not be able to recognize your cart, your account, or any personalization. We do not and cannot use cookies to gather your confidential information that may be stored on your hard drive.